Customer Support
If you have followed the documentation but still cannot complete sign-up, login, API Key creation, or Agent configuration, contact GetAPI official support for help.
Contact channels
| Channel | How to contact |
|---|---|
| Scan the QR code below | |
| Telegram group | t.me/getapipro |
QQ group
Before contacting support
- Which service you are using: getapi.one or getapi.pro.
- Which document step you stopped at.
- Which Agent or client you are configuring.
- The error message or screenshot you see.
- Whether the GetAPI console shows request or usage records.
Security reminder
Do not send your full API Key, password, private project code, or other sensitive information in public groups. Mask credentials before sharing screenshots.